What is blameless post mortem

If a culture of finger pointing and shaming individuals or teams for doing the wrong thing prevails, people will not bring issues to light for fear of punishment.This is key to the culture of a team that improves systems quickly.Blameless postmortems do all this without any blame games.What is a blameless postmortem?Here's a summarized version of our internal documentation describing how we run postmortems at atlassian.

If there was a phishing attack that succeeded when an employee clicked on a bad link, talk about what.Postmortems incident postmortems we practice blameless postmortems at atlassian to ensure we understand and remediate the root cause of every incident with a severity of level 2 or higher.What matters most is the customer impact, and that's what you focus on.Additionally, participants use it as a learning experience and share information to prevent the same mistake from happening again.